Privacy Policy

This statement is intended to inform you about the processing of your personal data and the use of cookies on the website (thebaskycompany.com). This website belongs to (The Basky Company, Amsteldijk 217, 1079LK, Amsterdam), registered with the Chamber of Commerce under number (77430980).

Collection and use of personal data
We would like to inform you that we will collect and use the personal data you provide to us because this is necessary in the run-up to the conclusion of an agreement, in order to actually conclude an agreement with you and carry it out. We will explain this in more detail below.

If you are a (potential) customer of ours, we will use your data to communicate with you about our products, deliver order(s) and communicate with you smoothly and efficiently about your order(s), handle any repairs, returns and complaints and to make shopping in our online store easier for you.

Create Account
To make purchases through our web store, you can create an account by registering. This is not mandatory, but convenient if, for example, you place repeated orders. When registering, we ask you to fill in some personal data (name and address). You can also specify a (standard) billing and delivery address. This will enable you to move through the checkout process faster, view your order history and make easy changes to your personal information as well as your delivery and billing addresses. We store the personal data you provide via your chosen username and password. As a result, you do not have to re-enter this data every time. We only process your personal data in the context of a personal account with your consent.

Contact form and e-mail correspondence
On the website, you also have the option of filling out a contact form. You can also send us an e-mail at the e-mail address listed on the website or otherwise known to you. In both situations, the data sent by you will be kept as long as necessary to correctly and completely handle your question or request.

Not obliged to provide data
You are not obliged to provide us with your personal data. However, if you do not or not sufficiently provide us with personal data, we may not be able to carry out the above-mentioned activities or provide you with a good service.

Retention period
We retain customers' personal data for a period of seven years after the end of the fiscal year in which the agreement with you was fully executed. The period of seven years corresponds to the period during which we are required to keep our records for the Tax Office. After this period, we will delete your personal data.

If you left your personal data with us in the ordering process, but ultimately did not place an order, we will retain your data for the duration of 1 week.

Provision to third parties

Delivery service
In connection with the performance of any agreement with you, we may have to provide your personal data to the transport company to whom we provide your name and address details so that the product can actually be delivered to you. We have a legitimate interest in this transfer, namely the interest to outsource certain work to third parties.

Server provider, Microsoft Office
Furthermore, we use external server space for the storage of (parts of) our sales administration and our customer relationship file, of which your personal data are a part. Your personal data are provided to our server space provider for this reason. Furthermore, we use Microsoft Office and its storage facilities for e-mails and other files.

Your rights
You have the right to ask us to view your own personal data. If warranted, you may also ask us to supplement your personal data or to correct inaccuracies. In addition, you have the right to ask us to delete your personal data or to restrict the use of your personal data. You can also object to us collecting and using your data or file a complaint with the Personal Data Authority. Finally, you can request that we obtain your personal data or transfer it to another person. To exercise your rights, please contact: (D. van Es, Wisenstraat 9 in Bussum, reachable at info@thebaskycompany.com). You can also contact us with questions or for more information about the collection and use of your personal data.

Cookies
We use cookies on this website. A cookie is a small text file sent with pages from this website and stored by your browser on your computer's hard drive. The information stored in it can be sent back to our servers.

Functional cookies
First of all, we use functional cookies. These are cookies that are necessary for our online store to work properly. We use these cookies to remember the contents of the shopping cart and the information and options you have entered. The placement of these cookies does not require your consent.

Analytical cookies
In addition, we use Google Analytics cookies. We use Google Analytics to receive statistics that give us information about how visitors use our website. By using these cookies, personal data is processed (data related to the device you use or your browser, IP address and on-site activities). This processing takes place based on our legitimate interest in understanding the use of our site in order to improve our online marketing.

The information collected by the cookies ends up on Google servers in the United States. Google has a Privacy Shield certificate, so there is an appropriate level of protection for the processing of your personal data.

We have set Google Analytics cookies to retain data for the duration of 3 months. After that period, the data is automatically deleted. We can then also no longer read this data.

We have set up the Google Analytics service in a privacy-friendly manner according to the manual prepared by the Personal Data Authority for this purpose. These settings mean that we have concluded a processing agreement with Google, the last three digits of IP addresses are masked, we have turned off the 'data sharing' setting with Google, and we also do not use other Google services in combination with the Google Analytics cookies. By setting the analytics cookies in a privacy-friendly manner, your consent is not required for placement.

If you prefer to block the Analytics script altogether, you can download an opt-out plug-in for Google Analytics here. With this plug-in, your visit will no longer count in the statistics of all websites using Google Analytics.

If you would like more information about data processing by Google Analytics, consult its own website here.

No cookies?
If you want to enable, disable or delete cookies, you can find more information about this in the instructions and/or by using your browser's Help function.