Collecting and using personal data
We would like to make sure that we will collect and use the personal data that you provide us because this is necessary in the run -up to the closure of an agreement, in order to actually conclude and implement an agreement with you. Below we will explain this a little further.
If you are a (potential) customer of us, we use your data to communicate with you about our products, to be able to deliver order (s) and to communicate with you quickly and efficiently about your order (s), any repairs, to handle returns and complaints and to facilitate shopping in our web store for you.
create an account
To make purchases through our web store, you can create an account by registering. This is not mandatory, but it is useful if, for example, you place orders more often. When registration we ask to enter a number of personal information (name and address details). You can also specify a (standard) invoice and delivery address. This allows you to go through the cash register faster at checkout, view your ordering history and easily make changes to your personal data and to your delivery and billing address. We save the specified personal data via the username and password chosen. As a result, you do not have to fill in this information every time. We only process your personal data in the context of a personal account with your permission.
Contact form and correspondence by e-mail
On the website you also have the option to fill in a contact form. You can also send us an e-mail on the e-mail address referred to on the website or otherwise known to you. In both situations, the data you sent are stored as long as this is necessary to be able to handle your question or request correctly and completely.
Not obliged to provide information
You are not obliged to provide us with your personal data. However, if you provide us with no or insufficient personal data, it is possible that we cannot implement the aforementioned work whether you cannot serve you properly.
We store personal data of customers for the duration of seven years after the end of the financial year in which the agreement was fully implemented with you. The seven -year period corresponds to the period within which we are obliged to keep our administration for the tax authorities. We will delete your personal data after this period.
If you have left your personal data with us in the ordering process, but ultimately no order placed, we will keep your data for the duration of 1 week.
Provision to third parties
In connection with the implementation of a possible agreement with you, it is possible that we must provide your personal data to the transport company to whom we provide your name and address details, so that the product can actually be delivered to you. With this transfer we have a legitimate interest, namely the importance of outsourcing certain activities to third parties.
Server provider, Microsoft Office
We also use external server room for the storage of (parts of) our sales administration and our relationship file, of which your personal data are part of it. Your personal data will therefore be provided to our server room provider. We also use Microsoft Office and the corresponding storage options for e-mails and other files.
You have the right to ask us to view your own personal data. If there is reason to do so, you can also request us to supplement your personal data or to change inaccuracies. In addition, you have the right to ask to delete your personal data or to limit the use of your personal data. You can also object to the collection and use of your data or submit a complaint to the Dutch Data Protection Authority. Finally, you can request us to obtain your personal data or transfer that data to another. To be able to exercise your rights, you can turn to: (D. van Es, Wisenstraat 9 in Bussum, accessible via email@example.com). You can also contact us with questions or for more information about collecting and using your personal data.
We first use functional cookies. These are cookies that are needed to make our web store work well. We use these cookies to remember the content of the shopping cart and the information you specified and chosen options. Your permission is not required for placement of these cookies.
We also use the cookies of Google Analytics. We use Google Analytics to receive statistics that provide us with information about how visitors use our website. By using these cookies, personal data is processed (data related to the device you use or your browser, IP address and on-site activities). This processing takes place on the basis of our legitimate interest in insight into the use of our site to improve our online marketing.
The information collected with the cookies ends up on Google servers in the United States. Google has a Privacy Shield certificate, so that there is a suitable level of protection for the processing of your personal data.
We have established that the cookies of Google Analytics store data for the duration of 3 months. The data will be automatically deleted at the end of that period. We can therefore no longer read this data.
We have set the service of Google Analytics privacy -friendly according to the manual that the Dutch Data Protection Authority has drawn up for this. These settings mean that we have concluded a processing agreement with Google, the last three digits of IP addresses have been masked, we have set out the setting 'Share data' with Google and we also do not use other Google services in combination with the Google Analytics cookies. By setting the analytical cookies privacy -friendly, your permission is not required for placement.
If you would rather block the Script of Analytics completely, you can download an opt-out plug-in for Google Analytics here. With this plug-in, your visit no longer counts in the statistics of all websites that Google Analytics use.
If you want more information about data processing by Google Analytics, consult its own website here.
To switch or delete cookies, you can find more information about this in the instructions and/or using the help function of your browser.